Frequently Asked Questions
Everything you need to know about your Kozicare journey.
Are Kozicare products suitable for all skin types?
Yes, our products are formulated to be gentle yet effective across various skin types. However, we always recommend performing a patch test before full application, especially if you have sensitive skin.
How long does it take to see visible results?
While results vary by individual, most customers notice a visible difference in skin tone and texture within 4 to 6 weeks of consistent daily use.
When will my order be shipped?
Orders are typically processed within 24-48 hours. Once shipped, standard delivery takes 3-5 business days depending on your location.
Do you offer a return policy?
We accept returns on unused and unopened products within 15 days of delivery. Please contact our support team to initiate a return request.
Are your products cruelty-free and paraben-free?
Absolutely. Kozicare is committed to ethical beauty; all our formulations are 100% cruelty-free and free from harmful parabens and sulfates.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, and popular digital wallets. We also offer Cash on Delivery (COD) for select pin codes.